Speed
Did the candidate respond inside your 48-hour window?
- Time-to-response (hours)
- Time-to-completion (hours)
Applicant Maria submits her residential HVAC application at 10:47 a.m. Tuesday. She finishes the whole loop by 6:12 p.m. Tuesday - 7.5 hours end to end. F1 = 95.
Applicant Doug submits at 11:02 a.m. the same Tuesday. He completes the video by Saturday afternoon - 4 days, 5 hours. F1 = 32.
A-players have options. The minute they hit 'submit' on your application, they're applying to four other shops. If they wait three days to finish your loop, they're going to wait three days when a customer calls from a flooded basement.